Privacy Policy

Helping You Understand Your Privacy Rights

Effective date May 2, 2019

This Privacy Policy applies to the sites and apps where it appears.

This Policy describes how we treat personal information on the websites and apps where it is located. Your use of this website indicates that you agree to our collection, disclosure, use, of your information as described in this Privacy Policy. This includes EverQuote’s auto, home and life insurance services. It also applies to our mobile sites and apps, including our EverDrive app.

We collect information from and about you.

We collect contact information. For example, we might collect your name and street address if you register on our site or in our app. We might also collect your phone number or email address. If you choose to invite friends to download our app, we will collect their email address.

We collect information you submit or post. We collect the information you post in a public space on our site. We also collect information when you contact us.

We collect demographic information. We may collect information like your gender, age, date of birth and marital status. We may also collect your zip code. We might collect this when you contact us or enter a promotion.

We collect additional information depending upon which services you are interested in. For example, if you request information about car insurance, we will collect additional information including information about your vehicle. If you request information about home insurance, we will collect additional information including information about your homeowner status and the property where you live. If you request information about life insurance, we will collect additional information including information about your occupation, physical activity level, veteran status, tobacco use, DUI history, height and weight, and medical history. We also collect information about your current insurance coverage.

We collect usage and device/location information. If you use our website, we may collect information about the browser you’re using. We might look at what site you came from, or what sites you visit when you leave us. On our app, we may collect information about your location, including saved locations. This may include your precise location. We may collect this using different types of technologies, including GPS and Wi-Fi. If you use our mobile app, we may also access your device’s location information in the background. We might also collect device identifiers. When you use our app, we collect information about your driving habits. This may be collected using your device’s location services, accelerometer, screen on/off, and gyroscope. You may also elect to provide us with access to your device contact lists or other social media contact lists. Since the app may not always know if you are the driver or a passenger, the app may record driving habits where you are not the driver.

We collect information in different ways.

We collect information directly from you. For example, we collect information from you if you use our website, request insurance information or register for our app. We also collect information if you contact us. You may have the option to share a picture of your driver’s license barcode which we will use to collect information about you from third-party providers. See the section below entitled, “We may share information with third parties” for more information.

We collect information from you passively. We use tracking tools like browser cookies and web beacons. We do this on our websites and in emails that we send to you. We collect information about users over time when you use this website. We may have third parties collect personal information this way. Learn more about these tools and how you can control them, here.

We also collect information from our mobile apps. This includes information about your device, including your device and app ID. If you have enabled location services for our app, we collect this information in the background, even when you do not have our app open on your phone.

We get information about you from third parties. For example, our business partners may give us information about you, including contact, demographic and other personal information. These may include insurance providers, credit reporting agencies and other data companies. Social media platforms may also give us information about you.

We combine information. For example, we may combine information we get from a third party with information we already have. We may also combine information collected from you on our various platforms. We may also obtain information about you based on other websites you have visited.

Your California Privacy Rights

California Consumer Privacy Act

Collection and Use of Personal Information: In the Preceding 12 months, we have collected the following categories of personal information: identifiers, categories of personal information described in subdivision (e) of Section 1798.80 Including financial information, commercial information, biometric information, internet or other electronic network activity information, geolocation data, professional or employment-related information, education information, and inferences draw from any of the information identified. For examples of more specific information we collect and the sources of such collection, please see "We collect information from and about you" and "We collect information in different ways" above. We collect personal information for the business and commercial purposes described in "We use information as disclosed and described" above.

Disclosure of Personal Information: We may share your personal information with third parties as described in the "We may share information with third parties" section above. In the preceding 12 months, we may have disclosed the following categories of personal information for business or commercial purposes: identifiers, categories of personal information described in subdivision (e) of Section 1798.80 including financial information, commercial information, biometric information, internet or other electronic network activity information, geolocation data, professional or employment-related information, education information, and inferences draw from any of the information identified.

Sale of Personal Information: California law requires that we provide transparency about personal information we "sell," which for the purposes of the CCPA, means scenarios in which personal information is shared with third parties in exchange for valuable consideration. In the preceding 12 months, we have "sold" the following categories of personal information: identifiers, categories of personal information described in subdivision (e) of Section 1798.80 including financial information, commercial information, biometric information, internet or other electronic network activity information, geolocation data, professional or employment-related information, education information, and inferences draw from any of the information identified. California consumers above the age of 16 have the right to opt out of these sales at any time. We do not knowingly sell personal information about consumers under the age of 16. Please visit our "Do Not Sell My Info" webpage to learn more about how we sell information and to make an opt-out request.

Your Consumer Rights

If you are a California resident, you have the right to (1) request more information about the categories and specific pieces of personal information we have collected, sold and disclosed for a business purpose in the last 12 months, (2) request deletion of your personal information, (3) opt out of the sale of your personal information, if applicable, and (4) be free from discrimination for exercising your rights under the CCPA. You may make these requests by submitting a request here or by calling 855-522-3444. To opt out of sales, you can visit our "Do Not Sell My Info" webpage. We will verify your request by confirming at least two pieces of personal information, including contact information, you provided in submitting your form. To designate an authorized advisor to exercise these rights on your behalf, send an email with your request to [email protected]

Other Privacy Information

We store information in the United States.

Information we maintain may be stored within the United States. If you live outside of the United States, you understand and agree that you are transferring your information to the United States. Our platforms are subject to U.S. laws, which may not afford the same level of protection as those in your country.

We may link to other sites or apps from our websites, platforms, or share information with third parties we don’t control.

If you click on a third party link, you will be taken to another website or platform we do not control. This policy does not apply to the privacy practices of that website or platform. Read other companies’ privacy policies carefully. We are not responsible for these third parties.

Our site may also serve third party content that contains their own cookies or tracking technologies. To learn more, click here. We do not control the use of those technologies.

Feel free to contact us if you have more questions.

If you have any questions about this Policy, please email us at [email protected] You can also write to us or call at: EverQuote 210 Broadway Cambridge, MA 02139 Phone: (855) 522-3444 © 2020 EverQuote. All rights reserved.